In order to moderate a session, a moderator password is required. This password is different from an administrator password, and is provided to presenters by the event administrator. There is no limit to the number of moderators that can be logged in at the same time.

Note: To reset the password as an event administrator or a pre-approved contact on the account, please Contact Customer Support. Please note that Customer Support will not provide or reset the password to anyone without pre-authorization.


Signing-in as a Moderator

To log in with the password, navigate to the app's main page (for example,, select the session to moderate, and click Sign In To Moderate at the bottom of the page. 

  • For sessions with that require a sign-in, the link will appear at the bottom of the sign-in page:

  • For sessions without a sign-in requirement, the link will appear at the bottom of the page under any enabled features:

Signing-out of Moderator Mode

Moderator mode can be exited, returning the user to the role of attendee in the session. This can be useful to review the session from the attendees point of view or to provide instruction.

  1. Click Session Settings
  2. Scroll to the bottom and click Sign Out as a Moderator