ISSUE: A Windows laptop is connected to a projector (or 2nd monitor). Windows is configured to extend displays rather than duplicate displays. The user starts their slideshow. They realize that ‘presenter view’ is showing on the wrong display (e.g., on the projector). So user clicks to ‘Swap Presenter View’ under the display settings menu pick (sample below). Doing so causes our add-in to not show results when you advance to a polling slide.

 

WORKAROUND: End the slide show. In the PowerPoint ribbon bar, use the “Monitor” dropdown to switch monitors before restarting the slideshow.

 


NOTE: This has been resolved in later versions of our PowerPoint Add-In. Please install the latest version of our PowerPoint Add-In.