The following subprocessors may process personal data on behalf of Conferences i/o. Please note that in most cases, the data used by subprocessors is limited to customer contact information. Conferences i/o greatly restricts subprocessing of end-user data (personal information submitted by attendees).


Subprocessor

Purpose

Type(s) of data

Countries of processing

Amazon Web Services

Infrastructure as a service

Customer contact information, end-user data

United States

AppcuesAnalytics, supportEnd-user behavioral dataUnited States

ClientSuccess

Support CRM

Customer contact information

United States

Freshworks

Email, web chat, and phone support

Customer contact information

United States

FullStoryAnalyticsEnd user behavioral dataUnited States

Google, Inc.

Emails and virtual office, analytics

Customer contact information, payment information, end-user behavioral data

United States

Google Cloud Platform

Infrastructure as a service

End-user data

United States

MailchimpEmail
Customer contact informationUnited States

Liquid Web

Infrastructure as a service

Customer contact information

United States

Pipedrive

Sales CRM

Customer contact information

United States

Quickbooks

Accounting

Contact information, payment information

United States

Signalayer

Analytics

End user behavioral data

United States

Slack Technologies

Internal communication

Customer contact information

United States

Stripe

Payments

Customer contact information, payment information

United States

WaveInvoices and billingCustomer contact informationUnited States, Canada

Zoom Video Communication

Virtual calls and meetings

Customer contact information

United States



Descriptions of each type of data

  • Customer contact information: Contact information for organizations and groups that are directly customers of Conferences i/o. This will typically include names, phone numbers, and email addresses of points of contact for Conferences i/o customers.
  • Payment information: Billing information related to customer purchases.
  • End-user data: The actual data submitted by end-users, including attendees, moderators, and administrators. This includes but is not limited to personally identifying information (if it's been requested), poll responses, social Q&A submissions, and session evaluation responses.
  • End-user behavioral data: Behavioral data differs from regular end-user data in that behavioral data describes the actions taken by end users without including the content of the action. For example, if an end-user responds to a poll, we'd record the response itself as end-user data, and then the action of responding to a poll as behavioral data. Behavioral data helps us understand how Conferences i/o is used, and we use those understandings to improve the product.


Get updates when this list changes

Subprocessor changes will be reflected on this page, so you're welcome to check back whenever you like.


You can also subscribe to our Data Privacy newsletter, which is sent via Mailchimp. Subprocessor updates and other data privacy related updates will be sent through this list. Changes to the subprocessor list will be sent to the email list within 30 days (there is a lag time to help us effectively communicate and describe the change).