The information entered by attendees claiming Continuing Education (CE) credits is added to their completion certificate, and used to calculate awarded credits, so it is important these details are accurate.
The edit and adjust features allow CE administrators to ensure data accuracy in case of error.
Editing attendee name/email information
1. Sign in to the Admin panel.
2. Click Manage Sessions.
3. In the Attendance Tracking column, click Manage.
4. Beneath the attendee’s name, click Edit Name/Email.
5. Update the information as necessary.
6. Click Update.
Adjusting check-in and check-out timestamps
Note that the first three steps are the same as those for editing attendee name/email information.
1. Sign in to the Admin panel.
2. Click Manage Sessions.
3. In the Attendance Tracking column, click Manage.
4. Beneath the attendee's name, click Adjust Timestamps.
5. Update the information as necessary. See notes below about limitations related to the adjustment of check-in and check-out timestamps.
6. Click Save. The adjusted check-in and check-out times should be immediately reflected in the interface.
Limitations for adjusting check-in and check-out timestamps
- Times will be reflected as occurring on the day of the session. For example, if the date of the session is January 12, setting check-in time to 3:00 PM will be interpreted as 3:00 PM on January 12th.
- Check-in time cannot be removed or cleared out. It is not possible to revert someone who has checked-in to a state where they have not yet checked in.
- Clearing the check-out time will remove the checked-out status of the attendee's checkin, as if they hadn't checked-out.
- The checkin's history will be overwritten using the new check-in time and check-out time. This means that if an attendee checked-out during the session, and re-checked-in, that information will be removed. Only the new check-in and check-out time will be present in the adjusted history.