Most reported issues related to connectivity to the real-time database are intermittent and resolved by a workaround. However, some issues arise from client or network configurations (e.g. firewalls and network blocking) that may be difficult to troubleshoot.

TABLE OF CONTENTS

• Bandwidth requirements
• Firebase connectivity
• Required services and domains

Bandwidth requirements

As a general rule, a reliable average connection of at least 50 KB/s per attendee is enough to guarantee steady performance with Conferences i/o. This is most important during in-person gatherings where many devices will be connecting to a local network. 

Firebase connectivity

• Conferences i/o cannot function without an active connection to Firebase.
• View Firebase's status to ensure a connection can be made: https://status.firebase.google.com/
  
  

Note: Conferences i/o's support and engineering teams are constantly monitoring the status of the Firebase service. If an outage negatively impacts an event, contact Conferences i/o support for more information.

Required services and domains

• Below are the services and domains that Conferences i/o requires in order to function
• If applicable, contact the appropriate technical support teams to ensure these services and domains are added to any corporate allow lists, firewalls, or proxies