Conferences i/o admins may see a message on the Manage Sessions page that says, "Duplicate codewords detected."

This message means that a session has been identified as containing duplicate, or, repeated codewords. Because codewords are not meant to be re-used within the same session, this is a condition that should be remedied.

What impact does a duplicate codeword have when awarding credit?

If a codeword is repeated within the same session, any individual submission of that codeword will count toward all of the repetitions. This means that duplicate codewords could result in inadvertently over-awarding credit.

Identifying sessions with duplicate codewords

1. Go to the Manage Sessions page.

2. If a session has duplicate codewords, you will see a message that says "Duplicate codewords detected".

Replacing duplicate codewords

1. On the Manage Sessions page, underneath the session name, click Edit to edit the session.

2. On the Edit Session page, scroll down to the Codewords section. You should see a warning message at the top of the section.

3. Notice that duplicate codewords are highlighted in the list.

4. Choose one of the duplicate codewords to replace, and click Replace Duplicate. Note that it may be helpful to make a written note of the codeword that is being removed, in case any slide decks or shared assets containing these codewords have already been built out.

5. Confirm the codeword replacement by clicking Replace Codeword in the pop-up modal box.

6. A new codeword will be generated within the same field of study, and will replace the duplicate codeword you had selected. For example, the below screenshot shows that "450" has been added where "406" had been, lightly emphasized in green to help identify the change.

Note that the green emphasis of the replaced codeword is temporary, and will not appear again after saving the changes. 

7. Continue replacing codewords, if there are any other duplicates in this session.

8. Scroll to the bottom of the Edit Session page and click Save, to save the changes. You will be returned to the Manage Sessions page.

9. (Optional) If you need to re-build any slide decks, you can download the codewords slides for this session.

How did a duplicate codeword get in here?

For a short while, codewords auto-generation had a bug (now fixed) that allowed duplicate codewords to be created in some scenarios. It is also possible to manually add duplicate codewords.

Can duplicates be automatically fixed?

While we could have added a tool that automatically replaces duplicate codewords, we wanted to alert customers in case they have already built slide decks or similar assets that need to be updated with replacement codewords slides.