General FAQ

How does the audience access Conferences i/o?
We provide the Event administrator (Conference host) with a dedicated URL for their event. For example, if Acme Company was using Conferences i/o we would p...
Tue, Mar 24, 2015 at 9:17 AM
My audience is asking questions but they are not appearing on their screens...
If your audience is not seeing any questions on their page this is probably because you have the Social Q&A Moderation Filter enabled. When the Q&A ...
Fri, Mar 27, 2015 at 10:40 AM
Do people need to download Conferences i/o in order to use it?
Nope! Conferences i/o is a web based application (essentially a web site). Attendees will simply navigate to a URL on their device. Nothing to download, not...
Wed, Nov 19, 2014 at 3:04 PM
What's the difference between an Event and a Session?
There are 2 levels that make up the Conferences i/o product -- The Event and the Sessions within an event. For Events With Multiple Sessions...
Thu, Mar 26, 2015 at 4:24 PM
Can you trace audience questions or Poll replies back to their device?
No. By default all interaction on Conferences i/o is completely anonymous. Audience members do not need to enter any personal information in order to use th...
Wed, Nov 19, 2014 at 3:05 PM
I've created a few Polls but I don't want my audience to be able to answer them until a specific time in my presentation. What do I do?
As a Moderator, you will generally create all of your Poll questions prior to your live presentation or speaking engagement. There will most likely be speci...
Tue, Mar 24, 2015 at 9:25 AM
When my audience goes to the URL it brings them straight into a Session rather than showing them the Schedule. Why is that?
There are 2 levels that make up the Conferences i/o product -- The Event and the Sessions within an event. For Events With Only One Session ...
Thu, Mar 26, 2015 at 4:24 PM
On-Site Internet Considerations for Venues
Built for performance Conferences i/o is built for performance. To move data in real-time, we use a rock solid transactional messaging system which ...
Sat, Apr 11, 2015 at 3:03 PM
Terms and Conditions
  Terms and Conditions ("Terms") Last updated: July 1, 2016 Please read these Terms and Conditions ("Terms", "Ter...
Fri, Nov 11, 2016 at 8:59 AM
What are the bandwidth requirements of Conferences i/o?
This article is intended to help event organizers understand bandwidth needs at their events. Bandwidth for attendees and moderators Becau...
Wed, Jun 22, 2016 at 4:41 PM