Terms & Policies 1

• Terms & Conditions

Support 1

• Contact Customer Support

Troubleshooting Guides 4

• Troubleshooting the network blocked error
• Attendees see "no response given" after submitting all evaluation responses
• Troubleshooting Audience Polling, Q&A, and Evaluations
• Apache Log4j vulnerability (CVE-2021-44228)

Release Notes 13

• Release Notes - May 2022
• Release Notes - April 2022
• Release Notes - March 2022
• Release Notes - February 2022
• Release Notes - January 2022

See all 13 articles

FAQs 5

• Audience Engagement FAQs
• Attendance Tracking FAQs
• What's new in Attendance Tracking v2?
• On-Site Internet Considerations for Venues
• Bandwidth requirements for using Conferences i/o

Getting Started with Conferences i/o 12

• Admin Getting Started Guide
• Differentiating an Event and a Session
• Signing-in to the Admin panel
• Signing-in to a Session as a Moderator
• Differences between Admin and Moderator roles

See all 12 articles

Session Management 21

• Create or Edit Sessions
• Create a Session for General Questions
• Delete Sessions
• Archive and Restore Event Sessions
• Create Sessions in Bulk

See all 21 articles

Session Evaluations 11

• Setting up Evaluation Questions
• ▶️ How to set up Session Evaluations
• Automatically Unlock Session Evaluations
• Manually unlock evaluations for a single session
• Exporting Evaluation Results

See all 11 articles

Presenters / Speaker Names 6

• Getting started with Presenters
• Video Tutorial on How to Add Presenters (Speakers) and Effectively Use Them
• Add a Presenter to a Session and Create a Speaker Biography
• Assign Presenters to Sessions in Bulk
• Mark sessions with more than one presenter as a Q&A Panel

See all 6 articles

Pages 4

• Intro to Pages - What are Pages?
• Add Pages to the Sidebar Menu
• Add a Presenter Bio or Speaker Profile page to the main menu
• Uploading PDF Files (Presentations or Handouts) or Images as Assets

Raffles and Giveaways 3

• Create a new Raffle
• Manage and Sync Raffle Entries
• Add Raffles to a Presentation

Branding and Customizing 9

• Branding Your App
• Recommended Image Size for Logos
• Custom CSS - Changing Colors, Fonts and Styles
• Adding Session Specific Branding (Different Logos)
• Customize Poll Result Slides with Background Graphics

See all 9 articles

Exporting Data 4

• View the Session Report in a Browser and Export as a JPG, SVG, or PNG
• Saving the HTML Report to a PDF
• Export a Session Engagement Report
• Bulk Export Poll and Social Q&A Data

GDPR Compliance & Consent Module 6

• GDPR Help Center
• Activate and Configure the Consent odule
• Revoke Consent for a Specific Attendee
• How attendees can directly update their personal data or withdraw consent
• What the consent screen looks like for attendees

See all 6 articles

Social Q&A 12

• How Social Q&A Works
• Moderate Social Q&A during a session
• Moderate Social Q&A when not the presenter
• Moderate Social Q&A as a Solo Presenter
• Update the Social Q&A Settings in a Session

See all 12 articles

Polling 28

• ▶️ How to Create Polls
• Create a Multiple Choice Poll
• Create an Open Ended / Short Answer Poll Question
• Create a Numerical Average Poll
• How to streamline poll creation with the special multiple choice creation tool

See all 28 articles

Team Battle Quiz Game 11

• Getting started with Team Battle / Setup
• How to: Manage Team Battle during a live session
• Add the Team Battle Quiz Game to a Session
• How to create, edit, and remove teams in Team Battle
• Create or Update Team Battle Questions and Score Answers

See all 11 articles

Trivia Battle Quiz Game 3

• How to: Set up a Trivia Battle Quiz Game
• How to: Moderate and Play Trivia Battle Quiz Game
• Trivia Battle Tools and Settings

Attendance Tracking Setup & Management 11

• Overview for Attendance Tracking
• Getting Started with Attendance Tracking
• Updating Sessions for Attendance Tracking (Adding Credit and Fields of Study)
• Review and Export an Attendance Tracking Report
• Configure Attendance Tracking Constraints

See all 11 articles

Attendance Tracking Modes 4

• Standard Self Check-In / Check-Out Mode
• Streamlined Self Reporting Mode
• Session Kiosk Mode (Shared Device) for Attendance Tracking
• Upload (Pre-Load) Attendees for Kiosk Mode in Attendance Tracking

Certificates 5

• How to Configure the Certificate of Completion
• Previewing, Sending and/or Downloading Session-Specific Certificates
• Create and Manage Combined Session Attendance Certificates
• Using the Certificate Template Builder
• Create a NASBA-compliant Certificate of Completion

Presentation Mode 8

• ▶️ What is Presentation Mode?
• Presentation Mode: Present a slideshow, Q&A, polls and more from your browser
• Set up Polls, Q&A, and more in Presentation Mode
• Poll Blending / Segmenting for Multiple Choice Polls (via Presentation Mode)
• Choosing Your Presentation Background Theme

See all 8 articles

Windows PowerPoint Add-In 10

• Download and install the Windows PowerPoint Add-In
• System requirements for Windows PowerPoint Add-In
• Using the PowerPoint Add-In for Polls, Social Q&A, and Audience Games
• Update log / release notes for Windows PowerPoint Add-In
• Which version of the Windows PowerPoint Add-In is installed on my computer?

See all 10 articles

Mac App (for Mac PowerPoint and Keynote) 4

• Getting Started with the Conferences i/o Mac App
• Installing the Conferences i/o Mac App
• Using the Conferences i/o Mac App for Presentations
• Troubleshooting the Conferences i/o Mac App

Google Slides 4

• Overview: Launch audience polls or moderate Social Q&A, Team Battle, and more in Google Slides
• How to: Install the Conferences i/o Slide Creator Add-on for Google Slides
• Import live content slides and present using Google Slides
• How to: Create live content slides in Google Slides

URL parameters 1

• Integration via URL parameters

HTML iframe embedding 2

• Best practices for embedding Conferences i/o into an HTML iframe
• Embedding Conferences i/o in a Website

Webinar Embedding in Conferences i/o 2

• Overview of Webinar Embedding
• Webinar embedding with Zoom Meetings and Zoom Webinars

Integrating with Mobile Event Apps 3

• Integrating with Your Event App
• ▶️ Integrate with a Mobile Event App
• Integrating with Results Direct Eventsential Event App

Integrating with Virtual Meeting Platforms 4

• Embedding Conferences i/o within On24 Webcasting Platform
• Integrating Conferences i/o Into Microsoft Teams Meetings
• Integrating Conferences i/o into Webex Meetings
• Conferences i/o Webex App FAQ

Integrating with Single Sign-On 1

• Integrating with Single Sign-On (SSO)

Attendee Instructional Pages 3

• Standard Self Check-In (No Check-In Code)
• Standard Self Check-In using Check-In Codes
• Streamlined Self Reporting

Training Guides for Speakers and Moderators 6

• Social Q&A Moderator Guide
• Speaker Training Guide
• Video Resource Library for Speakers and Presenters
• Video Training Resources for Conferences i/o
• Cheat Sheet for Conferences i/o Moderators & Presenters

See all 6 articles

Instructional Templates and Media 10

• Attendee Email Invitation Template: Submit questions prior to a session
• Sample Email to Speakers #1
• Sample Speaker Instructions to Create Polls in PPT format
• Session Presenter Sample Email Template
• Session Check-Out Reminder GIFs

See all 10 articles

App Customization Ideas 5

• How to: Create a Page of Resources Attendees can Download
• Add a Twitter feed to a page
• Add a Google Map to your App
• JeoPARODY! Conferences i/o Edition
• Create an Attendee List