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Knowledge base
General
Contact Us
1
Contact Customer Support
General FAQ
12
FAQ
How does the audience access Conferences i/o?
Troubleshooting Audience Polling, Q&A, and Evaluations
Do people need to download Conferences i/o in order to use it?
What's the difference between an Event and a Session?
See all 12 articles
Terms & Policies
1
Terms & Conditions
Release Notes
6
Release Notes - September 2021
Release Notes - October 2021
Release Notes - August 2021
Release Notes - July 2021
Release Notes - June 2021
See all 6 articles
App Administration
Getting Started with Conferences i/o
12
Overview of Setup
Admin Getting Started Guide
Video Training Resources for Conferences i/o
The Difference Between Admin and Moderator Roles
How to: Update Moderator Passwords
See all 12 articles
Exporting the Data
5
▶️ HTML Session Report Overview
How to View the Session Report in a Browser and Export as a JPG, SVG, or PNG
Saving the HTML Report to a PDF
How to Export a Session Engagement Report as a Spreadsheet
Bulk Export Poll and Social Q&A Data
Session Management
18
How to: Create a Session or Edit Session Details
▶️ How to Create and/or Import Sessions
Create Sessions in Bulk
Make Bulk Changes to Session Info
Enable / Disable Features For All Sessions
See all 18 articles
Session Evaluations
11
Setting up Evaluation Questions
▶️ How to set up Session Evaluations
Automatically Unlock Session Evaluations
How to: Manually unlock evaluations in a single session
Exporting Evaluation Results
See all 11 articles
Raffles and Giveaways
3
Create a new Raffle
How to: Manage and Sync Raffle Entries
Add Raffles to a Presentation: Spin the raffle wheel and show the winner
Presenters / Speaker Names
5
Video Tutorial on How to Add Presenters (Speakers) and Effectively Use Them
How to: Add a Presenter to a Session and Create a Speaker Biography
How to: Assign Presenters to Sessions in Bulk
Mark sessions with more than one presenter as a Q&A Panel
Associating polls with presenters
Pages
6
Intro to Pages - What are Pages?
How to: Add Pages to the Sidebar Menu
How to: Create a Page of Resources Attendees can Download
Add a Presenter Bio or Speaker Profile page to the main menu
How to: Add your Twitter feed to a page in the main menu
See all 6 articles
Branding and Customizing
4
Branding Your App
Recommended Image Size for Logos
Custom CSS - Changing Colors, Fonts and Styles
Adding Session Specific Branding (Different Logos)
Integrating With Mobile Event Apps
4
Integrating with Your Event App
▶️ Integrate with a Mobile Event App
Attendee Identification via URL parameters
Integrating with Results Direct Eventsential Event App
Integrating With Virtual Meeting Platforms
2
Embedding Conferences i/o within On24 Webcasting Platform
Integrating Conferences i/o Into Microsoft Teams Meetings
GDPR Compliance & Consent Module
6
GDPR Help Center
How to activate and configure the consent module.
How to revoke consent for a specific attendee
How attendees can directly update their personal data or withdraw consent
What the consent screen looks like for attendees
See all 6 articles
Audience Response
Social Q&A
12
How Social Q&A Works
Social Q&A Moderator: How to moderate Q&A during a session
▶️ Moderating Q&A When You Are Not The Presenter
Moderating Q&A When You Are a Solo Presenter
Appending Answers to Attendee Questions
See all 12 articles
Polling
28
▶️ How Polling Works
How to streamline poll creation with the special multiple choice creation tool
Where to find our PowerPoint Add-In or Mac App for Keynote
▶️ Add Live Content Slides to a PowerPoint or Keynote Presentation
▶️ How to Create Polls
See all 28 articles
Team Battle Quiz Game
12
Getting started with Team Battle / Setup
How to: Manage Team Battle during a live session
Add the Team Battle Quiz Game to a Session
How to create, edit, and remove teams in Team Battle
Create or Update Team Battle Questions and Score Answers
See all 12 articles
Trivia Battle Quiz Game
3
How to: Set up a Trivia Battle Quiz Game
How to: Moderate and Play Trivia Battle Quiz Game
Trivia Battle Tools and Settings
Attendance Tracking
Attendance Tracking - Admin Setup & Management
12
Overview for Attendance Tracking
What's new in Attendance Tracking v2?
Getting Started with Attendance Tracking (Setup)
Updating Sessions for Attendance Tracking (Adding Credit and Fields of Study)
Attendance Tracking Report and How to Export
See all 12 articles
Attendance Tracking Modes
4
Standard Self Check-In / Check-Out Mode
Streamlined Self Reporting Mode
Session Kiosk Mode (Shared Device) for Attendance Tracking
Upload (Pre-Load) Attendees for Kiosk Mode in Attendance Tracking
Certificates
4
How to Configure the Certificate of Completion
Previewing, Sending and/or Downloading Session-Specific Certificates
How to: Create and Manage Combined Session Attendance Certificates
How to Use the Certificate Template Builder
For Developers
URL parameters
1
Bypass the check-in and check-out confirmation pages with URL parameters
HTML iframe embedding
1
Best practices for embedding Conferences i/o into an HTML iframe
Virtual Meeting Integration
Webinar Embedding in Conferences i/o
2
Overview of Webinar Embedding
Webinar embedding with Zoom Meetings and Zoom Webinars
Microsoft Teams
0
Presenting with Live Content
Presentation Mode
7
Presentation Mode: Present a slideshow, Q&A, polls and more from your browser
Set up Polls, Q&A, and more in Presentation Mode
Poll Blending / Segmenting for Multiple Choice Polls (via Presentation Mode)
Choosing Your Presentation Background Theme
▶️ Upload Slides to Presentation Mode and Project Results
See all 7 articles
Windows PowerPoint Add-In
10
⭐ Start Here: Download and install the Windows PowerPoint Add-In
System requirements for Windows PowerPoint Add-In
Using the PowerPoint Add-In for Polls, Social Q&A, and Audience Games
Update log / release notes for Windows PowerPoint Add-In
Download an older version of the Windows PowerPoint Add-In
See all 10 articles
Mac App (for Mac PowerPoint and Keynote)
4
Getting Started with the Conferences i/o Mac App
Installing the Conferences i/o Mac App
Using the Conferences i/o Mac App for Presentations
Troubleshooting the Conferences i/o Mac App
Google Slides
4
Overview: Launch audience polls or moderate Social Q&A, Team Battle, and more in Google Slides
How to: Install the Conferences i/o Slide Creator Add-on for Google Slides
How to: Import live content slides and present using Google Slides
How to: Create live content slides in Google Slides
Resources
Tips & Tricks
19
Maximizing Audience Participation
Embedding Conferences i/o in a Website
Poll reminder GIFs: Prompt Attendees and remind Presenters of an upcoming poll
Poll Tracking Dashboard
Show an Image or Picture with a Poll Question
See all 19 articles
Resources & Templates For Communicating Instructions to Attendees
5
Session Check-Out Reminder GIFs
Add Instruction Screens for Attendance Tracking in your app
Attendance Tracking - Audience Instructional Slides (PowerPoint)
Announcement Template: Attendee Instructions For CPE Codewords
Announcement Template: Attendee Instructions For CPE (When Using Polls)
Training Guides for Speakers and Moderators
7
Signing-in to a Session as a Moderator
Social Q&A Moderator Guide
Speaker Training Guide
Update session settings: Enable and Disable Features
Identifying Attendees in a Session
See all 7 articles
Sample Announcement Emails
4
Attendee Email Invitation Template: Submit questions prior to a session
Sample Email to Speakers #1
Session Presenter Sample Email Template
Sample Speaker Instructions to Create Polls in PPT format
